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I AM YVES
MUGISHA
- Address
- Edmonton, Alberta Canada.
- mr.yvesmugisha@gmail.com
About Me
I hold an undergraduate degree in Economics, which provided a strong foundation in analytical thinking, quantitative reasoning, and an understanding of how organizations and markets function.
I am currently transitioning toward a career in management and business analytics, with a focus on developing the technical and analytical skills needed to support data-driven decision-making.
To formalize this path, I am pursuing a master’s degree in management/business analytics. My long-term goal is to work at the intersection of data, strategy, and management, translating complex information into clear, actionable insight that supports effective business decisions and sustainable organizational growth.
EXPERIENCE
Quality Assurance & Service Quality Review
- Oversaw structured documentation and managed datasets for approximately 90 clients across multiple service programs, ensuring accuracy, compliance, and alignment with CET and Accommodation Standards.
- Developed and maintained operational reports and spreadsheets to support audits, performance evaluation, and informed decision-making.
- Led staff training initiatives to enhance documentation accuracy and adherence to organizational processes.
- Additionally, conducted service-quality audits, assessed operational performance within SQMS frameworks, identified areas for improvement, and communicated findings to cross-functional committees to guide corrective actions and process enhancements.
Disability Services
- Held progressively responsible roles in disability services, managing staff coordination, supervising daily operations, and ensuring adherence to established processes and regulatory standards.
- Oversaw accurate documentation, monitored compliance within regulated care environments, and contributed to service quality improvements through process evaluation and staff guidance.
Data Analysis Capstone – Rental Housing Market in Canada
MacEwan University – 2024
- Performed regression and statistical analyses in R and Excel on national and municipal housing datasets.
- Cleaned, structured, and analyzed large datasets from Statistics Canada to evaluate housing affordability, supply-demand dynamics, and policy impacts.
- Synthesized results into a formal research paper and delivered insights through an oral presentation to convey actionable findings.
Volunteer Experience
Youth Leader (Friends Of Daniel) – Zion Temple Celebration Centre Edmonton, Alberta, Canada
Children Ministry Leader (Moses Generation) – Zion Temple Celebration Centre Edmonton, Alberta, Canada
Accolades
